1. Transparency & Energy Data
At GreenPWR, we believe your energy independence should come with data independence. This Privacy Policy describes how we collect, use, and handle your information when you use the GreenPWR website, our technical tools, or interact with our sales team.
We do not sell your personal energy profiles or installation details to third-party advertisers. Our primary goal is to optimize your SunHopper® performance, not to monetize your habits.
2. Information We Collect
Personal Identifiers
Name, email address, and physical installation address. We use these for shipping units, verifying warranty claims, and providing local installation support.
Geographic Data
During system commissioning, we record the installation's latitude and longitude. This data allows the SunHopper® Cloud service to retrieve local weather patterns necessary for solar forecasting.
Technical Inputs
Information you enter into our Energy Calculator (e.g., household size, current fuel source, solar exposure) is used to generate your custom ROI report and is stored to help us improve our algorithms.
3. Use of Your Data
We use information that we collect about you or that you provide to us to:
- Fulfill orders and manage the logistical deployment of SunHopper® units.
- Deliver personalized energy savings calculations and technical insights.
- Gather local weather data via latitude and longitude coordinates to drive the SunHopper® Cloud efficiency algorithms.
- Improve the SunHopper®-D algorithms through anonymized performance analysis.
- Communicate critical safety updates or product enhancements.
4. Cookies and Tracking
We believe in a lean, privacy-first web experience. **We do not use cookies or similar tracking technologies** on our website to monitor your behavior across the internet. Your visit to our site is private by default.
5. Data Security & Storage
We implement industry-standard security measures to protect your information. Records are stored securely on infrastructure designed for resilience. We maintain your data only as long as necessary to provide service or fulfill our legal obligations regarding renewable energy product warranties.
6. Your Rights (GDPR Compliance)
Regardless of your location, we respect your right to control your data. Under certain jurisdictions (including the GDPR), you have the following rights:
- The Right to Access: You can request copies of your personal data.
- The Right to Rectification: You can request that we correct any information you believe is inaccurate.
- The Right to Erasure: You can request that we erase your personal data, under certain conditions.
- The Right to Data Portability: You can request that we transfer the data that we have collected to another organization.
7. Contact Our Team
If you have questions regarding your data privacy or would like to request details on the information we hold, please reach out to our team at info@greenpwr.com.