Arc Fault Diagnosis
Understanding the detection mechanism and recovery procedure for DC arc events.
Introduction
The arc fault detection system is a critical safety feature of the SunHopper®-D. This system continuously verifies that no electrical arcs are present on the DC lines of the PV system.
An arc occurs when a damaged cable or connector makes partial connection, creating a high-heat bridge. This presents a fire hazard, requiring the inverter to shut down immediately to extinguish the arc.
If an arc is detected, the system disables the inverter and displays a fault message. Up to 5 automatic retries are attempted within 24 hours. After 5 faults in a single day, a manual reset is required for safety.
Troubleshooting Steps
Physical Inspection
False Failure Checks
Get Support
Still have questions or need help? Contact us for support
Contact Support (support@greenpwr.com)